Privacy

Effective Date: January 30, 2026

1. Who We Are

This Privacy Policy describes how VIGNETTE SYSTEMS LIMITED collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy in accordance with applicable laws including GDPR.

2. Data Controller

VIGNETTE SYSTEMS LIMITED, Mark Horne, Buckden Wood, Buckden, Cambridgeshire, PE19 5XQ, United Kingdom. Company Number: . Email: info@vignetteagency.online. Website: vignetteagency.online

3. Data We Collect

We collect the following categories of personal data:

• Order Data: License plate number, vehicle type, country of registration, email address.
• Payment Data: Processed by PayPal. We do not store your credit card number, only the transaction ID for order tracking.
• Technical Data: IP address, browser type, device info, cookies — collected automatically for security and analytics.
• Communication: If you contact us via email, we store your message, email address, and any attachments for the purpose of responding to your inquiry.

4. How We Use Your Data

• Processing and fulfilling your vignette order.
• Sending order confirmation and vignette details to your email.
• Providing customer support and resolving issues.
• Preventing fraud and ensuring transaction security.
• Improving our website and services through analytics.

5. Data Sharing and Third Parties

We share your data only with: official toll operators to register your vignette; PayPal for payment processing; email service providers for order confirmations. We do not sell your personal data.

6. International Data Transfers

Your data may be transferred to the United States where our company is registered. We take appropriate safeguards to protect your data during such transfers, including encryption and secure protocols.

7. Data Retention

We retain your order data for up to 3 years for legal and accounting purposes. Technical logs are retained for up to 90 days. You may request deletion at any time.

8. Your Rights (GDPR)

You may: access, correct, or delete your personal data; restrict or object to processing; request data portability; withdraw consent at any time.
Contact us at info@vignetteagency.online to exercise your rights.

9. Cookie Policy

We use essential cookies for language preference and session management. Analytics cookies may be used with your consent. You can manage cookies in your browser settings.

10. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page.

11. Contact Us

VIGNETTE SYSTEMS LIMITED — Data Protection Inquiry. Email: info@vignetteagency.online